We provide a standard manufacturer's warranty on all items for 90 days. The Limited Warranty does not cover damage resulting from misuse like exposure to extreme temperature, negligence, wrong assembly, accidental wear and tear, unauthorized repair, etc.
Damages & Defects:
If your item arrived damaged or defective, we are happy to arrange for a prompt replacement, please give us a call within 72 hours of the Delivery.
If you wish to exchange your order for a different item you can reorder and schedule a new drop-off date. However all exchanges must be made within 72 hours days are subject to a 20% restocking fee.Items used & assembled or without factory packaging would not qualify for the exchange/refund policy.Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).In- case of a return/exchange you must have the boxes/wrappings in the same condition as received.
If you are not satisfied with your item after receiving and signing for it and you simply wish to refund your purchase instead of exchanging for another piece, you must notify us within 7 days of the purchase date Your purchase will be refunded minus a 20% restocking fee.
Please note that all items must be returned in the manner they were received and in the original factory packaging. Items that have been used, assemble or are without factory packaging will not qualify for the exchange/refund policy. has been removed, it cannot be refunded. For further questions, please contact our customer service team.
All cancellations must be within 72 hours of placing your order confirmed with a Same day cancellations are subject to a 20% cancellation fee. You are responsible for confirming all furniture dimensions with measurements in your home. It is your responsibility to be sure of the dimensions and the fits into the doors and stairways
Prices do not include delivery fees or sales taxes, Delivery Fee & taxes will be added to your total invoice price. You are responsible for the payment of any delivery fees and state and local sales or use taxes that may apply to your order. Though our aim is to make a error-free shopping, Still do not guarantee that all contents are accurate or complete, including price information and product specifications. If we discover errors in our pricing they will be corrected, we would be charging the corrected price to your order.
Pearl Igloo reserves the right to revoke any stated pricing and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).